Privacy Policy
How Travels Snooz collects, uses, protects, and shares your personal information when you use travelssnooz.com or call our fare desk.
Last updated: July 6, 2026
This Privacy Policy applies to Travels Snooz ("we," "us," "our"), operator of the website travelssnooz.com and the toll-free travel support line +1 (833) 834-2949. By using our website or services, you agree to the practices described here. If you do not agree, please do not use the site.
1. Information we collect
Information you provide directly
- Contact details — name, phone number, and email address when you submit a fare request form or call us.
- Travel details — origin, destination, travel dates, number of travelers, cabin preference, and, when booking, traveler names, dates of birth, and government ID/passport details as required by airlines and regulators.
- Payment details — card information collected to process a booking you have confirmed. Payment data is handled through secure, encrypted channels and is not stored in plain text on our systems.
- Communications — records of emails and, where permitted by law and disclosed at the start of the call, recordings of phone calls for quality and training purposes.
Information collected automatically
- Device and usage data — IP address, browser type, device type, pages viewed, referring pages, and timestamps.
- Cookies and similar technologies — see Section 4 below.
2. How we use your information
- To respond to fare requests and provide quotes you asked for.
- To book, ticket, change, or cancel travel at your instruction, including sharing required traveler data with airlines, GDS systems, and consolidators.
- To process payments and send booking confirmations, e-tickets, and schedule-change notices.
- To provide customer support and maintain records of transactions.
- To improve our website, measure advertising performance, and prevent fraud and abuse.
- To comply with legal, tax, and aviation-security obligations.
We do not sell your personal information.
3. Legal bases and consent to contact
When you submit a fare request form or call us, you consent to being contacted by phone, SMS, or email about that request. Marketing messages, if any, are sent only with your consent, and every marketing email includes an unsubscribe link. You can opt out of SMS by replying STOP and out of calls by telling our agent or emailing support@travelssnooz.com.
4. Cookies, analytics, and advertising
We use cookies and similar technologies to keep the site working, remember preferences, measure traffic, and evaluate advertising campaigns. Specifically:
- Essential cookies — required for the site to function.
- Analytics — services such as Google Analytics help us understand how visitors use the site, in aggregate.
- Advertising and conversion tracking — we advertise through platforms such as Google Ads. Google and other third-party vendors use cookies to measure conversions and may serve ads based on prior visits to this website (remarketing). You can opt out of personalized advertising by Google at Google Ads Settings and learn more at How Google uses data from partner sites. You can also opt out of many third-party cookies at aboutads.info.
Most browsers let you refuse or delete cookies via settings; parts of the site may not work correctly without essential cookies.
5. When we share information
- Travel suppliers — airlines, GDS providers, and ticketing consolidators, only to fulfill your booking.
- Payment processors — to complete transactions you authorize.
- Service providers — hosting, email delivery, analytics, and customer-support tools bound by confidentiality obligations.
- Legal requirements — when required by law, court order, or to protect our rights, customers, or the public.
6. Data retention
We keep booking and transaction records as long as needed to provide services and meet legal, accounting, and dispute-resolution obligations. Fare-request data not resulting in a booking is retained for a limited period and then deleted or anonymized.
7. Security
We use industry-standard safeguards, including TLS encryption in transit, restricted access controls, and PCI-compliant payment handling. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security, but we work to protect your data and will notify you of breaches as required by law.
8. Your rights and choices
Depending on your state or country of residence, you may have the right to access, correct, delete, or receive a copy of your personal data, and to opt out of certain processing. To exercise any right, email support@travelssnooz.com or call +1 (833) 834-2949. We will verify your identity before acting on requests and respond within the timeframe required by applicable law. We do not discriminate against you for exercising privacy rights.
9. Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13, other than traveler details (e.g., a child passenger's name and date of birth) provided by a parent or guardian for a booking. If you believe a child provided data directly to us, contact us and we will delete it.
10. Third-party links
Our site may link to airline or third-party websites. Their privacy practices are their own; we encourage you to read their policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be highlighted on this page.
12. Contact us